Business Details
28 Years
experience
Premium Bathroom Solutions in Dartford
Established in 1998, Crosswater has become a leading provider of premium bathroom solutions, combining innovative design with exceptional craftsmanship. Our extensive product range includes bathroom furniture, showers, taps, baths, and accessories tailored for both residential and commercial projects. With a dedicated team of experts, we offer comprehensive support from concept to completion, ensuring every client receives personalized service and cutting-edge design. Our commitment to quality is reflected in our durable materials and meticulous attention to detail, catering to modern and luxury bathroom needs.We collaborate with architects, designers, and homeowners to deliver bespoke solutions that maximize functionality and aesthetic appeal. Our showrooms and retailer network provide inspiration and guidance, helping clients transform small spaces into statement bathrooms. Backed by industry-leading guarantees and technical expertise, we pride ourselves on delivering reliable, stylish, and practical bathroom innovations that stand the test of time.
Services
Bathroom Furniture
Shower Enclosures
Basin Taps
Freestanding Baths
Shower Valves
Bathroom Accessories
Toilet Units
Shower Trays
Brassware
Bathroom Design Consultation
Details
- Year established: 1998
Highlights and features
- We offer expert design support from concept to completion.
- Our products combine innovative design with quality craftsmanship.
- We provide tailored solutions for residential and commercial projects.
- Our team are on hand every step of the way.
- We deliver durable, stylish bathroom innovations tested to the highest standards.
Services
Bathroom Furniture
Our bathroom furniture range includes floorstanding, wall-hung, and cloakroom units designed for functionality and modern aesthetics. Crafted from durable materials, these products cater to small spaces and family bathrooms. Each piece combines practical storage solutions with contemporary design to enhance any bathroom environment.
Shower Enclosures
We offer hinged, sliding, pivot, and quadrant shower enclosures in multiple finishes like brushed brass and matt black. These products ensure water containment while adding a sleek visual element. Customizable options allow seamless integration into various bathroom layouts and design themes.
Basin Taps
Our basin taps include deck-mounted, wall-mounted, and mini designs available in finishes such as chrome and brushed stainless steel. Engineered for durability and style, these taps provide precise water control while complementing both traditional and modern bathroom aesthetics through thoughtful design details.
Freestanding Baths
Freestanding baths feature double-ended, single-ended, and back-to-wall designs crafted from high-quality acrylic and stone materials. These statement pieces combine ergonomic comfort with striking visual appeal. Available in various sizes to suit both compact and spacious bathroom environments.
Brassware Accessories
Brassware includes towel warmers, bath screens, and finishing touches in brushed brass, chrome, and matt black. Designed to coordinate with our core product ranges, these accessories add functional elegance. Each item undergoes rigorous quality testing to ensure longevity and performance.
People
Tom Burdon
Director of Specification Sales & Projects
Tom Burdon leads specification sales and projects at Crosswater, leveraging extensive industry experience to deliver tailored solutions for complex commercial and residential developments across the UK.
Nicola Pye
Head of Major Projects
Nicola Pye oversees major projects at Crosswater, managing large-scale contracts with precision and expertise to ensure seamless delivery of high-end bathroom solutions for prestigious developments nationwide.
Matt Keynes
Head of Regional Specification
Matt Keynes directs regional specification efforts at Crosswater, building strong partnerships with architects and designers to promote innovative bathroom products across key UK markets.
Jamie Dunmall
Projects Technical Services Manager
Jamie Dunmall manages technical services for projects at Crosswater, providing expert support to ensure specification requirements meet engineering standards and client expectations.
David Balmer
Senior Project Consultant
David Balmer serves as senior project consultant at Crosswater, offering specialized advice to architects and developers on optimal bathroom product selections for complex schemes.
Questions
What bathroom products does Crosswater offer?
We provide bathroom furniture, showers, taps, baths, enclosures, brassware, and accessories for residential and commercial projects.
Can I find Crosswater products locally?
Use our 'Find a Retailer' tool to locate authorized Crosswater retailers in your area for product consultations and purchases.
Do you offer design assistance for bathroom projects?
Yes, our specification team provides expert design support from concept development through to installation for residential and commercial clients.
What guarantees apply to Crosswater products?
All products come with industry-leading guarantees – register your purchase online for full warranty details and support.
Are Crosswater products suitable for small bathrooms?
Yes, we specialize in space-saving solutions including compact furniture, corner basins, and slimline showers for small bathroom designs.
Videos
Reviews (4)
Robert Mcbrien
May 30, 2022
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Very poor quality control sent a circle tap 4 times before I received an acceptable one and they took nearly a month to reply to my complaint see below Very disappointedwith your late reply I did receive an acceptable version of the circle tap finally, I had actually lost any confidenceCrosswater were able to supplya good basin tap at all Your quality control is not to the required standard for a 350 tap, What concerns me now is we alsopurchased a Svelte Vanity unit costing around 1000.00 and I just hope the factory producing this has better qualitycontrols in place I will be in touch should this unit fall below the quality standards I would expect you to have quality control checking procedures in place prior to sending poor qualitygoods to customers
Joseph Burke
May 12, 2022
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Do not purchase from this company - appalling response to cracked shower tray. Only 20 months old. Lifetime guarantee should literally be flushed down the toilet next to their low quality showers. Wanted to charge me to inspect shower - basically they make it as tricky as possible to get a refund / replacement till you give up - hopefully this review will mean people don't do business with them. Avoid!
Kb Kent
Apr 13, 2022
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Spoke to JC at customer service. Professional friendly. Product still under warranty so we tried to get to the problem. Helpful advice and sent out spare parts. Meanwhile plumber attended for something unrelated but solved this particular problem as well (we hope). Good service. I can see negative reviews here, but I can only relate my recent experience of calling them.
Imi Zee
Nov 18, 2021
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This is the second tap I had fitted from this company and both failed. The tap has a design flaw as it leaks from the base where tap meets the sink. Water gets over the ring at the base causing it to leak. Whenever I speak to crosswater they just want the tap back to test leaving me without a tap. The taps I had bought were the crosswater wisp.
