Hugo Oliver specialises in bespoke luxury bathroom for clients in London, crafting spaces that enhance your home and are customised to your property. Using the latest CAD software and drawing on extensive industry experience, the Hugo Oliver team offers a realistic view of how your bathroom will look, helping you make informed decisions. They are dedicated to providing an exceptional service, with a strong focus on attention to detail, resulting in beautiful, tailored spaces.Hugo Oliver offers a full range of services for a seamless renovation, including project management, installation, design services, and post-installation care. They work only with trusted suppliers, ensuring the highest quality products built to last.
Their network of skilled installers, all vetted and approved, guarantees top-quality workmanship. To start your design journey or to learn more about their services, get in touch with Hugo Oliver today to discuss your bathroom in London.
Served areas
- Charlton, London, Greater London, City of London, Bromley,Southwark, Bermondsey, London Bridge, South Bank, Forest Hill, Blackheath, Vanbrugh Park, Brockley, Eltham, Falconwood, Greenwich, Lambeth, Canada Watrer, Woolwich, Plumstead, Crystal Palace, Dulwich, Herne Hill, Chislehurst, Canary Wharf, Sidcup
Highlights and features
- Bespoke bathroom designs tailored to your specific needs.
- Experienced designers using advanced CAD and rendering techniques.
- Specializing in space-saving storage solutions for small bathrooms.
- Award finalist for Bathroom Retailer of the Year 2023.
- Transforming ordinary bathrooms into stunning sanctuaries.
- Over 12 years of providing high-quality bathroom solutions.
Payment methods
- Cash
- Debit cards
- Credit cards
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Services
At Hugo Oliver, we specialise in creating bespoke, luxury modern bathrooms in London, blending functionality with contemporary elegance. Book a free consultation to explore how we can transform your space. 
At Hugo Oliver, we take pride in designing traditional bathrooms that reflect timeless British elegance, tailored to your homes character. Our expert designers curate each space with refined detailing, classic features, and high-quality materials that blend heritage with modern convenience. From consultation to installation, we deliver a seamless service to help you realise your ideal bathroom sanctuary. 
We specialise in designing bespoke small bathrooms that maximise space without compromising on style or comfort. Our team works closely with you to deliver a tailored layout that enhances usability while reflecting your personal taste. From family bathrooms to luxurious en-suites, we ensure each detail is meticulously considered. Experience efficient design, flawless execution and exceptional results.
People
Paul
Owner
Ive worked in bathrooms for nearly 20 years and in 2011 I did a deal with the folks at Topps Tiles to take part of their space to open a bathroom showroom. The idea was to establish ourselves as part of the community in South East London, focus on great customer service and thus build up a loyal customer base.
Reviews (37)
Alexis Kennedy
May 03, 2025
Sofia Healey
Feb 06, 2025
We renovated not one but three bathrooms with Hugo Oliver( a small downstairs toilet, an en suit and a family bathroom). We first engaged with Agnes who was very quick to respond to our query and paid us a visit very soon after, getting the whole process started. She was very helpful and friendly and advised us on the most suitable products according to our taste and budget.
There was an item delivered that was not entirely to our taste so Agnes promptly found a suitable replacement and kept us informed the whole way through the process. We also sourced some products from Top Tiles as its easier when Agnes is next door to them and can easy step in if something is needed. The Project Manager and the Fitter were amazing!
The project manager Maciek was very attentive, professional and polite, good at responding quickly and solving problems, and the fitter Damian is an absolute gem of a person! Very professional, considerate, polite, a perfectionist! Tiles were placed to perfection! The quality of the products is very good so combined with personal and professional services I can truly recommend Hugo Oliver services!
There was an item delivered that was not entirely to our taste so Agnes promptly found a suitable replacement and kept us informed the whole way through the process. We also sourced some products from Top Tiles as its easier when Agnes is next door to them and can easy step in if something is needed. The Project Manager and the Fitter were amazing!
The project manager Maciek was very attentive, professional and polite, good at responding quickly and solving problems, and the fitter Damian is an absolute gem of a person! Very professional, considerate, polite, a perfectionist! Tiles were placed to perfection! The quality of the products is very good so combined with personal and professional services I can truly recommend Hugo Oliver services!
Elda Furtado
Nov 09, 2024
J. N.
Nov 08, 2024
Mk Handyman London Ltd
Oct 25, 2024
Steph Faber
Sep 24, 2024
Ioana-Maria Olariu
Sep 22, 2024
We recently completed a major bathroom renovation with Valentina's assistance and are very pleased with the outcome. From the initial consultation to the final details, Valentina was instrumental in translating our vision into a practical and refined design. Valentina effectively understood our needs and preferences, creating a design that met our requirements with a high level of functionality and style.
Her product recommendations were accurate and enhanced both the aesthetics and usability of the space. With the installation now complete, the new bathroom reflects Valentinas skill and expertise. For those considering a bathroom renovation, we recommend Valentina for her professional design and execution.
Her product recommendations were accurate and enhanced both the aesthetics and usability of the space. With the installation now complete, the new bathroom reflects Valentinas skill and expertise. For those considering a bathroom renovation, we recommend Valentina for her professional design and execution.
Fenella Lawson
Sep 08, 2024
Its now several weeks in from the completion of our bathroom and Im loving it. We had a very tight five week window for installation and they met it. Our installer was onsite promptly each day, and did a good job protecting the rest of the house from dust and mess. There were a couple of issues with products, but I mention this only to praise the rapid response in dealing with them - no delay to the overall project. We used Hugo Oliver after a recommendation from friends, and we would certainly recommend to others.
Russell Guyver
Jul 01, 2024
Johann was brilliant from the first time we walked into the showroom until our bathroom was finished.and beyond. He was patient and happy to try out as many options as we wanted to before we made our final decision. For the install the Project Manager and the Fitter were also brilliant, we were consulted through out the build and the results are amazing. Afterservice on one query we had was also quick and to our satisfaction. We would thoroughly recomend Johann and his team.
Ewan Wilcox
May 05, 2024
Jemima Swallow
Mar 23, 2024
We could not be happier with our Hugo Oliver bathroom. The whole process was extremely smooth, from my first call with Laurentiu, to Agnes excellent design, and then Geks wonderful installation. The entire team was friendly, details-focussed,
and went above and beyond to find products and solutions that matched our budget and preferences. Gek worked incredibly hard and transformed a top-floor former utility room into a wonderful, stylish bathroom in under 3 weeks. We have a second bathroom that needs updating and we will employ Hugo Oliver again to do that without hesitation. Thanks so much to Laurentiu, Agnes, Paul and Gek!
and went above and beyond to find products and solutions that matched our budget and preferences. Gek worked incredibly hard and transformed a top-floor former utility room into a wonderful, stylish bathroom in under 3 weeks. We have a second bathroom that needs updating and we will employ Hugo Oliver again to do that without hesitation. Thanks so much to Laurentiu, Agnes, Paul and Gek!
Judy W.
Feb 28, 2024
Andrew Culverwell
Jan 23, 2024
Dario Rendon
Jul 09, 2023
Our experience started with a nice conversation at the Hugo Oliver store in Charlton with Agnes, I explained her my ideas and what I wanted for our bathrooms, she was very diligent and helped with the planning and recommended Kasper to install both bathrooms, he is a very professional and polite guy, it was a pleasure having him doing the job, even with such a big project the disruption was kept to a minimum, but most importantly, the quality delivered it was just over any expectations, we are very impressed, the bathrooms are just stunning and they look very high ended, couldnt recommend this company enough, and by the way, the range of brands and products is amazing, they took care of every single aspect of the project and we just needed to wait without thinking on waste collection or deliveries, thanks to Agnes and specially to Kasper, what a great job and experience you provided us with.
Dawn Buchanan
Mar 18, 2023
Went to this store with family to browse saw so many beautiful bathroom suites ended up purchasing a wet room, staff helpful from beginning to end, professional and polite willing to go the extra mile, even after purchasing wetroom after sales care was first class service. Would highly recommend this company as every effort to ensure customer satisfaction was met to a high standard. A big
Thank you to all at Hugo Oliver
Thank you to all at Hugo Oliver
Michael Dunbar
Feb 18, 2023
From the moment we spoke with Johann at the Hugo Oliver store we had the most professional experience when we needed to have our shower room and a full bathroom completely redone. We were fortunate to have Janusz, who was amazing, undertake the works. He arrived early every day and worked long hours, he was really neat and concluded the works professionally and on time. We couldnt recommend Janusz and Johann highly enough. We are so pleased with our new bathrooms and the painless process that Hugo Oliver guided us through. Thank you!
Vicky Burt
Feb 05, 2023
We are delighted with our refurbished bathroom and new en suite from Hugo Oliver. Agnieszka helped us through the design process turning our vague ideas into beautiful and well-considered designs. She and Paul were incredibly attentive throughout the process usually returning emails or calls within a matter of hours. The building team led by Kaspar were also fantastic and we felt in very safe hands during the whole process.
During the refurbishment of our main bathroom we unfortunately found some structural issues with our house. Paul and Kaspar acted immediately helping us to find structural engineers and scheduling in the extra work that was required (extending the project by 2-3 weeks). The service was excellent throughout and our two bathrooms are even better than we'd hoped for!
During the refurbishment of our main bathroom we unfortunately found some structural issues with our house. Paul and Kaspar acted immediately helping us to find structural engineers and scheduling in the extra work that was required (extending the project by 2-3 weeks). The service was excellent throughout and our two bathrooms are even better than we'd hoped for!
Helen Dean
Jan 14, 2023
Christopher Johnson
Jun 05, 2022
I recently chose Hugo Oliver to update my dated 1990's bathroom; the result being a total transformation of that space.
Im delighted with the result, and hugely impressed by the service and care from the Hugo Oliver team.
After visiting, Agnieszka consulted on the design and produced a design that I was pleased with, proposing and selecting products to create the feel I was looking for.
Paul and Agnieszka managed the whole design, delivery, and installation process professionally - providing assurance throughout so that the project ran with minimal disruption and stress.
I felt at ease during installation their fitter taking great care with first fix pipework and surface preparation giving confidence that future issues would be avoided. He worked as if it were his own home, taking great pride in the quality of the result. Nothing left to snag at the end!
The bathroom is now a dream place to be in a huge improvement to my apartment.
Would recommend without hesitation.
Im delighted with the result, and hugely impressed by the service and care from the Hugo Oliver team.
After visiting, Agnieszka consulted on the design and produced a design that I was pleased with, proposing and selecting products to create the feel I was looking for.
Paul and Agnieszka managed the whole design, delivery, and installation process professionally - providing assurance throughout so that the project ran with minimal disruption and stress.
I felt at ease during installation their fitter taking great care with first fix pipework and surface preparation giving confidence that future issues would be avoided. He worked as if it were his own home, taking great pride in the quality of the result. Nothing left to snag at the end!
The bathroom is now a dream place to be in a huge improvement to my apartment.
Would recommend without hesitation.
Susan Wood
May 30, 2022
We have been really pleased with the service weve had from Hugo Oliver Charlton. With the planning of our bathroom Paul and Agnes have been great, always friendly, helpful and happy to answer all our questions. The work was completed on time and in budget and without any problems. Delighted with our lovely bathroom - would definitely recommend them.
Karishma Patel
May 04, 2022
Oliver Burns
Apr 20, 2022
Hugo Oliver were absolutely brilliant in helping us with both our new bathroom and en-suite. Their showroom had plenty of really lovely higher end brands and luxury styles to choose from and their staff were really experienced and friendly.
We dealt with Paul who was so accommodating to all our question and ensured we were kept to date by email and phone calls with all the deliveries etc.
We really loved the experience of buying our bathrooms and cant thank the Paul and the wider team enough. They were excellent and I would recommend them to anyone looking for a lovely bathroom.
We dealt with Paul who was so accommodating to all our question and ensured we were kept to date by email and phone calls with all the deliveries etc.
We really loved the experience of buying our bathrooms and cant thank the Paul and the wider team enough. They were excellent and I would recommend them to anyone looking for a lovely bathroom.
David Hoek
Apr 04, 2022
We are thrilled with our new bathroom from Hugo Oliver. Agnes was so helpful with the design, and the installation has been top-notch. They have a great showroom with lots of options, and Topps Tiles is next door. I recommend them to anyone looking for a full bathroom design and installation service.
Claire Hubbard
Nov 23, 2021
Such a brilliant team. Agnes was so helpful choosing things that went together and listening to my ideas. We have had lots of builders in our house over the years but never any as nice as Giuseppe and Mario. Our bathroom looks amazing. No hidden costs either. Extra problems picked up but dealt with and included in fixed price. Attention to detail superb. Cant recommend them highly enough.
Marcus Toombs
May 23, 2021
I would not hesitate to recommend this business.
Both Paul and Valentina made me feel glad I chose to use a local company, with a personal touch.
My rather flimsy brief of wanting a new bathroom that feels like an upmarket hotel swiftly became some beautiful designs for me to look at.
The choice of fixtures and fittings was extensive.
Im very pleased with my stylish new bathroom.
Many thanks to everyone involved.
Both Paul and Valentina made me feel glad I chose to use a local company, with a personal touch.
My rather flimsy brief of wanting a new bathroom that feels like an upmarket hotel swiftly became some beautiful designs for me to look at.
The choice of fixtures and fittings was extensive.
Im very pleased with my stylish new bathroom.
Many thanks to everyone involved.
Leores Britanico
Apr 13, 2021
It would be very wise to invest in Hugo Oliver. My husband and I will never forget the support that Paul, the owner, and the rest of the staff gave us during the purchase and installation of our new tap which had been challenging especially for new homeowners like us. As a businessman, Paul is very professional, trust worthy and most of all he cares about the needs of his customers.
Larry Lee
Mar 31, 2021
My bathroom was recently finished by Hugo Oliver. I am extremely happy with everything. From the first visit, until the end. Valentina spent alot of time helping me pick everything and giving me ideas. Marcin and his team were on sight making sure everything was exactly how I wanted it to be.
They worked extremely hard and I could not be happier with their professionalism and work ethic. I felt at ease knowing I was in good hands from start to finish. A friend has already said she plans on using Hugo Oliver after seeing my bathroom.
They worked extremely hard and I could not be happier with their professionalism and work ethic. I felt at ease knowing I was in good hands from start to finish. A friend has already said she plans on using Hugo Oliver after seeing my bathroom.
Pras Suntaramoorthy
Nov 22, 2020
Couldnt be happier with our bathroom from Hugo Oliver. We went to a number of different different bathroom showrooms before choosing Hugo Oliver. They have a wide selection of high quality bathrooms at competitive prices. Paul helped design our bathroom and the end result is excellent.
Marcin the bathroom fitter recommend by Hugo Oliver provided a competitive quote and installed the bathroom to perfection. He took care of every detail and the work was completed to a very high standard. Would definitely recommend Hugo Oliver and Marcin.
Marcin the bathroom fitter recommend by Hugo Oliver provided a competitive quote and installed the bathroom to perfection. He took care of every detail and the work was completed to a very high standard. Would definitely recommend Hugo Oliver and Marcin.
Pat Walsh
Jul 22, 2020
The whole showroom experience was excellent. Agnes was brilliant and could not have been more helpful or informative in helping me measure and choose the fittings for a new shower room. Even though the brands displayed are maybe not as well known the price versus quality ratio is just right. Marcin, the Head of installations, who came around to quote is very thorough and had lots of useful suggestions to get around any issues. The only problem I still have left to solve is getting a new soil pipe installed and connected to the drain.
Paul Dawson
Dec 17, 2019
It was a pleasure going here one Sunday, and we found that the showroom was large and well-planned. The knowledgeable and charming sales person never tried to up-sell to us which was really nice. And we got two really nice bathrooms out of it. It is cool that the owner is on-hand and cares about the customer experience as well. I don't write reviews often, but these folks deserve a good one.
Melody B.
Sep 07, 2019
Ewelina Stoneman
Jan 30, 2019
Highly recommended showroom with a very wide choice across different price points. Highly qualified staff with great taste, very good technical knowledge and most importantly a friendly manner. Over a few years, we have purchased furnishings for 5 different bathrooms and always has been very pleased with the outcome.
Colin
Oct 11, 2018
Kshitij Sinha
Nov 10, 2017
Top notch customer service. Found Paul Warner and his team extremely helpful with suggestions and very accommodating to our requests. Pricing has been extremely competitive too. We refurbished three bathrooms and bought a variety of first fix and second fix items from Paul. Would use them again without a shadow of a doubt. 5/5
Tim G.
Oct 12, 2017
Jon Heaton
Jan 01, 2015
Our bathroom was the last thing in our house renovation which has involved many companies, a lot of tradespeople and a huge amount of time and effort. Our experience with Bathroom Heaven and the fitter (Marcin) they recommended was first rate. We're incredibly happy with the service and products. HIGHLY RECOMMEND!
James Montague
Jun 03, 2013
I bought Burlington products from Bathroom Heaven in May 2012. I had tried to buy in another bathroom stockists, but they had no stock levels, however, at Bathroom Heaven, their supplier had everything we needed and it was ordered and delivered within a couple of days. The salesperson was very friendly, professional and helpful and knew the product range very well. I had my two boys with me, who liked to think a bathroom showroom was a great place to play detectives, and the salesperson was very nice to the boys! All in all an excellent service and I would 100% recommend.
Thank you Bathroom Heaven!
Thank you Bathroom Heaven!