QS Supplies

Our bathroom suites combine modern design with practical functionality, offering complete solutions for contemporary and traditional spaces. Available in various configurations, including cloakroom and back-to-wall options, these suites ensure optimal space utilisation. Each suite is crafted from durable materials to withstand daily use while maintaining aesthetic appeal.

We provide premium shower enclosures from leading brands like Merlyn and Hudson Reed, featuring toughened glass and sleek designs. Options include quadrant, offset, and walk-in styles with frameless and framed variants. These enclosures enhance bathroom aesthetics while ensuring water containment and easy maintenance.

Our basin mixers offer precise temperature control and elegant designs, available in chrome, brass, and black finishes. Models include single-lever, crosshead, and sensor-operated variants for convenience. These taps are engineered for durability, with ceramic disc technology preventing leaks and drips.

From wall-hung vanity units to mirrored cabinets, our furniture range maximises storage and style. Products feature moisture-resistant materials and innovative designs, including fluted glass and LED-lit mirrors. These units cater to both compact cloakrooms and spacious bathrooms, combining form and function.

We supply shower trays in multiple shapes and materials, including stone resin and acrylic-capped ABS. Options range from low-profile designs to textured surfaces for safety. These trays ensure efficient drainage and seamless integration with tiled or wetroom installations.

We accept major credit/debit cards and offer 'Pay in 3' interest-free instalments for flexible purchasing.

Yes, we deliver nationwide across the UK with competitive shipping rates and tracking options.

We offer hassle-free returns within 30 days of delivery for all unopened, resalable items.

Most items include manufacturer warranties, typically ranging from 1 to 10 years depending on the product.

Yes, we match competitors' prices on identical products—contact our team for assistance.

I bought a vanity unit from QS supplies the unit itself seems fine, but the communication is absolutely appaling. i only received the order confirmation email after that nothing. chased them up for a week to find out and kept getting told they'll contact me. then i call up and they tell me it will be delivered today but cant provide a time slot or a tracking number. Then they just left the unit outside my house and left. really need to improve your communication with the customer.

Complete fraudsters - avoid! Used them few times and spent over 3k until last time. Order was completed within 5 months! But far from good, incorect special made order item label was removed from the box and put hand written item number from order (I assumed it is OK for non stock item). Qssupplies refused to correct order which put me back 200 and six weeks without toilet. EDIT: Case reported to TRADING STANDARDS Clearly breaking Consumer Rights Act 2015 they must replace item EDIT: Finally got refund from QS, don't get fooled by them when they refuse refund or replacement. You are protected up to 6 years with faulty or not as described items for replacement and refund in 30 days from purchase. Contact CITIZEN ADVICE and they will help you!

In My case, the basin vanity unit arrived damaged. I spoke with the team - good communication BTW and we agreed a new one will be sent to me. I received a new one FOC in one shiny peace. Not my first order from them, not always 5 stars but I decided to use service cos very competitive price.

We used this company as our main supply for our new project, from wall hung Cistern tank to some lights and shower etc. Breathe of fresh air, the online company who answer your calls very quickly. Everything arrived on time and in perfect condition. We are very pleased and about to order for another project!

Awful company stay clear. Didn't want to replace my sink that was cracked almost in half. The box had no damage to it. Then when I told them I contacted Citizens Advice, they wanted to replace it, but it was too late by then as I had brought another one as I have no sink! If in a similar situation - ignore their terms and conditions, the law is the law and goods have to be of reasonable satisfactory.

I am entitled to a refund and compensation as its been reported within 30 days, but they still stand by on inly offering a replacement which is now no good so I have to waste my time getting back what I am owed the hard way.

I ordered from here because the website gave the impression that the items I had wanted were in-stock, and I only had to wait a few days for the items to be packaged and sent to me. Then, I had multiple emails from QS Supplies over the following days informing me that various items were not in stock and I would have to wait 3 weeks for some of the items. That's not unreasonable if it is communicated to the customer prior to ordering, like any other retailer would do, but it's a pain when you only find out days after your order. So, I'm buying things from a local plumbers merchant instead.

If this site has a particularly good price for an item and you don't mind waiting, go ahead. They responded to my emails quickly at the very least. If you need a reliable supplier or are a professional/commercial customer there's probably better alternatives.

Faulty shower was sent leaking from the t shape junction. They have been trying to minimise their liability at our expense by sending us parts to fix ourselves with no assured workmanship rather then sending out a new quality assured set on discovering a fault and causing delays. Its been a process of going back and forth with their team and technicians. They very well knew the delays was costing us and only apologising when the honest thing would be to send out an exchange which they kept avoiding. Very stressful exp with selfish thinking at the expense of customers

The price for the close coupled WC was very fair (and with free delivery). The website suggested that dispatch might be around three days which was fine. Two days later delivery occurred - fantastic! The ordering process was simple and I was kept aware of the order progress. I have bought a number of items from QS Supplies and always been very happy. Would I recommend - Yes.

Ordered a toilet seat and, because of the Christmas break, the packaging wasn't opened until the end of the first week of January when the seat was found to be broken. Sent images and was told that as we hadn't contacted them within 14 days they wouldn't replace. No dispensation for Christmas. Flimsy packaging without any cushioning to stop breakage if dropped. Their 'cancel contract' within 14 days documentation doesn't cover returns or disputes so their policies are totally outside UK Consumer law. Totally rubbish service; I wouldn't recommend them to anyone.

Great product, poor delivery service. My Saturday delivery was delayed because they had a breakdown. The Monday it was re-scheduled for, nobody was due to be home so I phoned and emailed on the Saturday to ask for it to come on a different day. Received an email at 8.15am on Monday saying tough its coming today. Had to cancel a days worth of appointments with the loss of 400 income - way more than the difference if I had just bought the same item from my local merchant!

Excellent service, went over and above with applying discount to my order. Best price for the radiators I wanted on the internet. Delivered quickly with full tracking and excellent packaging. Wouldn't hesitate in recommending QS Supplies.

Ordered a new sink - delivered next day. It was damaged but speaking to customer services and a new one arrived within 2 days. Very good prices and service.

Item never came after 2 week, issue with courier apparently. I appreciate this isn't their faultp, but there was no proactive communication from them and I had to chase chase chase. Ended up needing it next day from another company which cost me 30 more as I was at the mercy of companies who could deliver next day.

It's very bad company with worse Customer service. i order a bathtub valve from them in 10/12/2021 and they didn't send it to me.and when I called them after 5 days they told me we don't have it. i ask why you didn't let me know and I would like to talk with manager about it they hanged up the phone.any way i lost my job just for them and they don't care about me. I think we should stop buying from this company who's they won't be responsible to your business.

Great quality, quick supply, great price. Thanks for supplying! Great to see a company so close to me doing this kind of business. The courier they used was also efficient.

Started a major remodel several months ago and, given the uncertainty of the supply chain, ordered as much as I could in advance. One item, from QS supplies was a 800 x 1700 shower pan. Imagine my surprise (and my neighbors) when it was delivered at 4:30 AM! That was just the beginning. I stored the shower pan flat, as recommended, and when I went to install it, 2 months later, it was quite the banana (see photo).

First QS Supplies said I had installed in incorrectly and when I explained that it hadn't been installed (only an idiot would install something this bent) they said I must have stored it improperly. Bottom line - they have good prices, but who delivers at 4:30 AM - the same people who will sell you defective product and then blame you for it. Avoid at all costs.

Wish I had seen these reviews before ordering from them. Less than half of my order delivered and they didn't know what they hadn't delivered. Asked for time to sort things out. No progress.

Shocking Company avoid at all costs Supplied me with a faulty mirror and I have been fobbed off for over a month now saying they are speaking with the manufacturers. I have contacted the manufacturers who say I have to deal with QS. Going round in circles.

One of the worst companies I have dealt with for a long, long time. They refuse to give a refund on an item they charged me for which I didn't order, didn't want, didn't receive. They even sent a van to pick up this invisible item! They said they would refund, but did not and now they seem to be saying they won't. There have been numerous emails and some 'phone calls. They haven't supplied any proofs of delivery (signatures or photos) (Well, they cannot really).

This matter has gone on for some THREE MONTHS now. I have even written to the managing director at their ivory tower in the hope that he may sort it out, but no reply and to no avail. So, sadly, next step I suppose is to consider solicitor/trading standards/small claim court, more expense for all of us. I would rather give it to charity) No, I am not a competitor, but someone who buys quite a lot of sanitary ware for some properties I own. This was a trial order, no more! My opinion is that there much better firms to deal with.

QS Supplies offered excellent value for the shower screens, trays and other bathroom supplies that I purchased. I was informed of the delivery day and then time window to within a couple of hours. Everything was well packed and arrived intact which means I did not have to utilise their customer service and therefore cannot comment on that. I would not hesitate to use QS Supplies again.

If I could give this company less than 1 star I would have. The customer service department cannot understand you and when you do get through to them you receive the the wrong advice! I am registered disabled so I am entitled to claim the VAT back under the HMRC exemption. I have called numerous times to be told their computer system does not allow this. I have sought legal advice and now officially written to them with my letter of complaint about the service and the goods.

If I hear nothing then I will pay the 60 to take this company to court for a civil matter. This company should be allowed to trade under these conditions. I have legal cover on my house insurance and I will take this company to court. Dreadful company. Avoid, Avoid at all costs

I ordered a Roca bath. It arrived scratched so I wanted to return it. QS Supplies hold no stock of their own, they just act as an intermediary and another supplier will actually supply your goods - if that goes OK, great; but if something is amiss then that is when you are totally screwed becasue they have no interest whatsoever in customer service and you WILL have a fight to get your money back When you call them you are greeted by people who can barely speak English - accents that are so thick as to be incoherent.

You get promised that within 48 hours it will be resolved, sounds great except that they never get back to you. I've phoned them 4 times over the last 2 weeks and each time to be told it will be resolved within 48 hours, it never is and they never ever contact you back with an update. Avoid the hassle with these R O G U E TRADERS and just do not buy from them in the first place.

I bought basin taps/bath taps from QS Bathroom Supplies and found them to be an excellent company to deal with. The taps were extremely good quality and the service was 1st class Would certainly recommend them to anyone

I placed my order and within 24 hours I was phoned to arrange delivery of shower screen. Great that
A real person just phones direct to arrange. A great quality screen, well packed and received when agreed. All in all product, price and service was excellent!

Absolutely the fastest ever delivery of a large item ordered online. Phone call within 24 hrs to agree a delivery day during that week. Excellent fast and friendly service. Top marks for QS

Competitive pricing of sanitary ware was the main reason I used this company. However I was even more impressed with the delivery because the driver rang me on the due day and let me know he was on his way and estimated the time he would arrive. He also assisted by passing the goods over the threshold rather than leaving them outside. Great service.