Business Details
Your Trusted Plumbing Supplier in Woking
Established as a trusted local supplier, DW Burns has built a reputation for excellence in plumbing and bathroom solutions. Our team combines over 30 years of industry expertise to deliver tailored advice and premium products to both trade professionals and private customers. With two branches in Woking and Farnham, we offer an extensive range of plumbing essentials from leading manufacturers, including Polypipe, Worcester, and Glowworm. Our dedicated showroom in Knaphill features over 50 bathroom displays, providing inspiration for projects of all sizes. As part of Grant & Stone Ltd, we maintain a commitment to quality service, offering free local delivery for trade account holders and maintaining partnerships with local installers.Our knowledgeable staff, including purchasing and accounts teams, ensure seamless support from product selection to project completion. We prioritise customer satisfaction through transparent communication, competitive pricing, and a focus on reliable, certified products. With operating hours designed to accommodate busy schedules, our Woking branch is open six days a week, and our Farnham location serves customers five and a half days. Our strategic locations across Surrey ensure accessibility for clients seeking expert guidance or urgent supplies. By maintaining strong relationships with manufacturers and installers, we guarantee comprehensive support for every plumbing and bathroom project.
Services
Plumbing Supplies
Bathroom Showroom
Trade Accounts
Local Delivery
Installer Recommendations
Highlights and features
- We have over 30 years of combined experience in the plumbing industry
- We stock premium products from leading manufacturers like Worcester and Polypipe
- We offer free local delivery for trade account customers
- Our showroom features over 50 bathroom displays for inspiration
- Our team provides expert advice and tailored project support
Services
Plumbing Supplies
We supply comprehensive plumbing essentials including fittings, heating systems, and pipework from industry-leading brands. Our inventory caters to both trade professionals and private customers, ensuring access to reliable components for all project types. Stock availability and product expertise make us a one-stop solution for plumbing requirements.
Bathroom Showroom
Our Knaphill showroom features over 50 bathroom displays showcasing the latest design trends and product innovations. Customers can explore complete bathroom solutions, from sanitaryware to showering systems, with expert guidance available for creating functional, stylish spaces tailored to individual needs.
Trade Accounts
We offer dedicated trade account benefits including preferential pricing, priority ordering, and free local delivery. Our trade support team provides technical advice, product recommendations, and project-specific assistance to ensure efficient procurement for plumbing and heating professionals across Surrey.
Local Delivery
Complimentary local delivery is available for trade account holders, covering essential plumbing materials and equipment. Our logistics team ensures timely, secure transportation of orders to construction sites and residential properties within our service area, supporting project timelines and reducing customer inconvenience.
Installer Support
We maintain partnerships with local installers and tradespeople, providing reference checks and product verification services. Our installer network directory helps customers find qualified professionals while ensuring technical accuracy in product selection and installation requirements.
Questions
What products do you stock?
We supply plumbing fittings, heating systems, bathroom fixtures, and related products from brands like Worcester, Polypipe, and Glowworm.
Do you have a showroom?
Yes, our Knaphill showroom features over 50 bathroom displays with working examples of sanitaryware and showering systems.
Are you part of a larger company?
We operate as part of Grant & Stone Ltd, maintaining our established local presence and service standards.
What are your opening hours?
Woking showroom: Mon-Fri 8:30am-5pm, Sat 9am-5pm. Farnham branch: Mon-Fri 7:30am-5:30pm, Sat 8:30am-12pm.
Do you offer delivery services?
Free local delivery is available for trade account customers across our Surrey service area.
Can you help find an installer?
We provide a directory of local installers, though we cannot formally recommend specific contractors.
Reviews (3)
Patrick Creamer
Feb 07, 2019
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I have been using Burns now for around 4-5years and they have always given a great service. They are very competitive with all my quotes and make my business easier to run. The staff are always friendly and give great customer service. PatJohnCrew
Chloe Power
Nov 10, 2017
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DW Burns have a great display of bathrooms in their showroom and they have access to thousands more products through their suppliers.
Sally and her team are very knowledgable about what is available and what will work for you and they gave us some valuable advice about the design of our bathrooms. They also re-worked our quote several times without hesitation as our requirements changed. All our items arrived on time and were in perfect condition and we are thrilled with the results!
Sally and her team are very knowledgable about what is available and what will work for you and they gave us some valuable advice about the design of our bathrooms. They also re-worked our quote several times without hesitation as our requirements changed. All our items arrived on time and were in perfect condition and we are thrilled with the results!
Claire S.
Jan 16, 2009
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If you're in the trade or just have a leaky pipe or dodgy cistern this is the place to come. DW Burns is a great, old-fashioned plumbers merchants. The shop is nothing to look at and parking can be a nightmare. It's the kind of store where you don't browse, you either know what you want or you ask. If you ask and don't know you'll be offered excellent advice and often your problem is solved with a cheap part or widget.
The staff will give you fitting advice and won't try to sell you more than you need. If the parts are not in stock then Burns will source them for you. They'll phone you with a price and then call again when the item come in. Their communication is really good. So, if you have a plumbing issue that's not an emergency, pay this shop a visit. It'll be cheaper than the call out charge for a plumber! Note: As this is a trade shop it's open early, closes early and closes at lunchtime on a Saturday!
The staff will give you fitting advice and won't try to sell you more than you need. If the parts are not in stock then Burns will source them for you. They'll phone you with a price and then call again when the item come in. Their communication is really good. So, if you have a plumbing issue that's not an emergency, pay this shop a visit. It'll be cheaper than the call out charge for a plumber! Note: As this is a trade shop it's open early, closes early and closes at lunchtime on a Saturday!
